Who these terms are between
These terms are between you and Rent a Tour Guide in Sri Lanka, No. 585/3/1, Sudarshana Mawatha, Kurana, Katunayake, Sri Lanka. By asking us to arrange a trip you agree to them.
How a trip is arranged
You send us an enquiry through the form on this site, by e-mail or by phone. There is no online booking or payment on this site. We reply by e-mail with a proposed itinerary and a price for your group, and a trip is confirmed only when you and we have both agreed it in writing.
What the price includes
Unless your itinerary says otherwise, our tour prices include:
- Transport by an air-conditioned car, van or coach, with fuel
- An English-speaking chauffeur guide or national tourist guide lecturer
- Assistance at the airport
- Parking tickets and highway entrances
- Mineral water
- All government taxes
It does not include meals, visas, air tickets, or personal expenses and tips.
Payment, changes and cancellation
We agree how and when payment is made, and what happens if you need to change or cancel the trip, in writing when your trip is confirmed. Please tell us as early as you can if your plans change, and we will do our best to adjust the itinerary.
Things outside our control
Weather, road conditions, closures of sites, and events such as public holidays can change what is possible on a given day. Your guide will suggest the best alternative on the spot. Please follow your guide's advice about safety, wildlife and local customs.
Your details
How we handle the information you send us is described in our privacy policy.
Questions
Write to us at [email protected] and we will answer in plain language.